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Customer Reviews
Reviews - Nathalie Madoc
Great customer service
Contacts throughout all the order/delivery stages - Zivile
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- - Christophe
Very good follow-up
Very good follow-up, very competitive price, products meet my expectation, delivery is very fast - klant
Very fast delivery
Very fast delivery, excellent products, clear assembly instructions. Also the care in response to any defects. We enjoy our purchase to the fullest. - Paul Tanner
Great service
Great service, the chairs I brought are excellent really stylish and so comfortable. Thank you Paul - howard jones
first class service
best place for your office furniture needs - Maria Tsakalidou
perfect
the product was a little delayed but the company had informed me and my experience and communication was great! - Elisabeth Clark
Good, but would have liked more information about customs duties, VAT and tax.
Dealing with the company regarding ordering and payment was straightforward, no problems with that at all. The table was well packed and looks exactly as I expected. I’m a little dubious about the glass top getting pushed off the base as there is nothing to hold it firmly in place and it’s very heavy. It slides around if it’s pushed with any force and it can become destabilised on the base and slide off. I really like the table though. Due to the UK’s exit from the EU, it was classed as importing and I had to pay more than the actual cost of the table in fees (having already paid almost the price of the table for shipping and handling to DominiDesign) to get it released from customs using a 3rd party broker. It worked out as a very expensive table. I would have liked to have seen more prominent information/warning that non-EU countries can incurr huge costs and have to go through a lot of admin to eventually take delivery of their item. I hadn’t any experience of this process previously and when ordering online now, I try to buy from the UK to avoid it. I would recommend you, but with a strong warning of higher costs/customs clearance etc.
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